Terms of Use

These Terms of Use (the "Terms") govern your access to and use of the websites, mobile applications, live and AI-assisted concierge chat, phone concierge, home-delivery service, and other online and offline experiences operated by Florida Fine Cars, Inc., a Delaware corporation headquartered in Miami-Dade County, Florida ("Florida Fine Cars," "we," "us," or "our"), and by its operating subsidiary Florida Fine Cars, Inc., a Florida-licensed motor vehicle dealer (the "Dealer") (collectively, the "Services"). By accessing or using the Services, submitting an inquiry, placing an order, entering into a subscription, or communicating with our concierge or AI assistants, you agree to these Terms, our Privacy Policy, and any other policies incorporated below.

1. Introduction and acceptance

These Terms are a binding contract between you and Florida Fine Cars. You accept them each time you access the Services, create an account, submit an inquiry or credit application, place an order, enter into a subscription, or communicate with our concierge or AI assistants. If you do not agree to these Terms, do not use the Services. Some parts of the Services (for example, retail installment sale contracts, subscription agreements, lender disclosures, and the FTC Buyers Guide) are governed by additional signed documents that control in any conflict with these Terms as to the subject matter they cover.

2. Definitions

• Site — floridafinecars.com and any subdomain we operate.
• App — any Florida Fine Cars-branded mobile or connected-vehicle application.
• Services — the Site, App, live and AI-assisted concierge, phone concierge, home delivery, and the retail-sale, subscription, and trade-in transaction paths described below.
• Buy Path — the workflow to purchase a Vehicle outright, with or without RouteOne-routed financing.
• Subscribe Path — the monthly motor-vehicle subscription described in Sections 18–28.
• Trade-In Path — the workflow to receive a Florida Fine Cars cash offer for a vehicle you own or lease.
• Vehicle — a motor vehicle offered on the Services by the Dealer.
• Order — a reservation, purchase order, or subscription request submitted through the Services.
• Subscription Agreement — the separately-signed contract between you and the Dealer that governs a specific subscription; controls in any conflict with these Terms as to the subject matter it covers.
• Concierge — Florida Fine Cars's live and AI-assisted support staff and systems (chat, phone, voice-agent).
• AI Output — text, voice, image, or other content produced by a large-language-model or other automated system offered on the Services.
• Third-Party Provider — a vendor whose services are integrated into the Services (see Section 38).
• Content — text, images, audio, video, code, and other material displayed on the Services.
• Recording — an audio, video, chat-transcript, or session-replay recording of a Concierge interaction or Site/App session.
• Consumer — a natural person using the Services primarily for personal, family, or household purposes.

3. Dealer identity and licensure

Retail vehicle sales and subscriptions are offered by Florida Fine Cars, Inc., a Florida-licensed motor vehicle dealer, at its Florida location(s) and via home delivery in Florida. Dealer license number [TO CONFIRM — FL Dealer License #], issued by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) pursuant to F.S. § 320.27. The Dealer's principal place of business is [TO CONFIRM — physical dealership address]. Any complaint about the Dealer may be directed to the Dealer at the contact information in Section 50 and, if unresolved, to the FLHSMV Bureau of Dealer Services.

4. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract in your state or country to use the Services. For the Buy Path and Subscribe Path, you additionally must hold a valid, current U.S. driver's license, be insurable under our fleet insurance (or produce qualifying private coverage as described in Section 19), and satisfy any other eligibility criteria we or a lender require. We may refuse or terminate service to any person for any lawful reason.

5. Account registration and security

You may need to create an account to use certain features. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your credentials. Do not share your account with anyone. Notify us immediately at [legal@floridafinecars.com] if you suspect unauthorized access. We may suspend or terminate your account if we reasonably believe you have violated these Terms.

6. Overview of Services

The Services include three transaction paths:

• Buy Path. Purchase a Vehicle outright, with cash or optional financing routed to third-party lenders through RouteOne.
• Subscribe Path. Enter into a monthly motor-vehicle subscription with Florida Fine Cars insurance included (or subscriber-furnished qualifying coverage), a set monthly mileage allowance, and cancel-anytime flexibility subject to Sections 18–28.
• Trade-In Path. Receive a Florida Fine Cars cash offer for a vehicle you own or lease, redeemable within the offer window.

Supporting features include live concierge chat, phone concierge, AI-assisted shopping (see Section 31), home delivery in Florida (see Section 13), electronic signatures (see Section 33), and payment processing through Third-Party Providers (see Section 38).

7. Role of Florida Fine Cars

Florida Fine Cars is a first-party retailer and subscription operator, not a marketplace. When you purchase or subscribe to a Vehicle through the Services, the Dealer is the seller or lessor of record and is a party to the transaction. Financing, insurance, extended warranties, transport, and payment processing may be provided by Third-Party Providers under their own agreements (see Section 38).

8. Vehicle information and availability

Vehicles are sold and subscribed on a first-come, first-served basis; prior sale, prior subscription, or removal from inventory voids any offer. We use commercially reasonable efforts to display accurate specifications, photos, options, mileage, condition disclosures, and pricing, drawing on our own inspection data and third-party enrichment sources. Errors do occur — including manifest pricing errors and specification mismatches. We reserve the right to correct errors and to cancel or refuse any Order arising from a manifest error, subject to a full refund of any deposit paid. Photos may be representative and may not depict the specific Vehicle offered; the VIN and the Buyers Guide affixed to the Vehicle at delivery are controlling. This Section is intended to comply with F.S. § 501.976(1)–(20) (Florida motor vehicle sales advertising).

9. Pricing, fees, and advertised price

The advertised price of a Vehicle is the price any retail buyer may pay for that Vehicle, excluding only sales tax, tag, title, registration, electronic filing charge, and the pre-delivery documentary service fee ("Doc Fee"), as required by F.S. § 501.976(18).

Pre-delivery documentary service fee disclosure.
A DOCUMENTARY SERVICE FEE OF UP TO [TO CONFIRM — $ amount] IS CHARGED ON EACH RETAIL SALE AND REPRESENTS COSTS AND PROFIT TO THE DEALER FOR ITEMS SUCH AS INSPECTING, CLEANING, AND ADJUSTING VEHICLES AND PREPARING DOCUMENTS RELATED TO THE SALE.

Fees for optional products — extended service contracts, GAP waivers, protection products, delivery beyond the free radius, subscription add-ons, and similar items — are separately disclosed at checkout. Fees are subject to change; the fee in effect at the time you place an Order controls. We may refuse to honor a price if it is the result of a manifest error.

10. Estimated payments and financing illustrations

Any monthly-payment, APR, term, down-payment, or trade-in-equity figure shown on the Services is an estimate based on assumed credit qualifications, assumed fee schedules, and — for the Buy Path — a hypothetical retail installment sale contract. Estimates do not constitute an offer of credit, a firm quote, or a commitment to lend. Actual credit terms are disclosed in the Truth-in-Lending statement provided at contracting pursuant to 15 U.S.C. § 1601 et seq. and 12 CFR Part 1026 (Regulation Z). Any conflict between an on-Site estimate and the executed retail installment contract is resolved in favor of the executed contract.

11. Orders, deposits, and cancellation

You may reserve a Vehicle by placing an Order and, where applicable, paying a reservation deposit. A deposit holds a specific VIN for you for [TO CONFIRM — hold duration]. Reservation deposits are refundable to the original payment method if you cancel before signing the retail installment contract or Subscription Agreement, subject to any documented, non-refundable transport fees incurred on your behalf. We may cancel any Order for fraud suspicion, credit denial, unavailability, or manifest error, and will refund any deposit in full in that case.

12. Financing (RouteOne and F&I)

Financing is optional. If you elect to finance a Buy-Path purchase, your credit application is submitted through the RouteOne platform to one or more third-party lenders selected by Florida Fine Cars. Approval, APR, term, down-payment requirement, and any other credit terms are determined by the lender, not by Florida Fine Cars, and are disclosed on a Truth-in-Lending statement and a signed retail installment sale contract or loan agreement (collectively, the "RISC"). Nothing on the Services constitutes an offer of credit. Your credit application authorizes the lender and Florida Fine Cars's credit-services provider (700Credit) to obtain your consumer report and to share information for the purpose of the credit decision, consistent with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and the Equal Credit Opportunity Act (15 U.S.C. § 1691). The RISC is a separately signed integrated writing and controls the credit relationship in any conflict with these Terms.

13. Home delivery in Florida

Florida Fine Cars currently offers home delivery inside Florida. Delivery is scheduled after Order acceptance and payment or financing approval. You (or an authorized adult you designate) must be present at delivery, must present a valid driver's license, and must sign delivery paperwork. Risk of loss transfers to you upon your signed acceptance of the Vehicle at the delivery address. Delivery fees are separately disclosed and may be partially non-refundable if you exercise the seven-day return described in Section 14 — specifically, the outbound delivery fee is not refunded, and a return-transport fee may apply if you request Vehicle pickup rather than return-to-store.

14. Seven-day return / money-back guarantee

For Buy-Path purchases, you may return the Vehicle for a refund of the purchase price within seven (7) calendar days from the date of delivery, subject to all of the following:

• The Vehicle has been driven no more than [TO CONFIRM — mileage cap, e.g., 400] miles since delivery.
• The Vehicle is returned in the same condition as at delivery, allowing for normal wear consistent with the mileage driven.
• The Vehicle has not been in an accident, has not been modified, has not been used to secure a lien or loan other than the RISC, and is free of any lien or encumbrance you created.
• The Vehicle is returned to the dealership location of purchase, or picked up by Florida Fine Cars at your address at your expense.

On a qualifying return, we refund the purchase price and taxes we collected, minus (i) the outbound delivery fee, (ii) any pickup-transport fee, (iii) a per-mile charge of [TO CONFIRM — $/mi] for any mileage over an included allowance, and (iv) documented reconditioning cost for damage beyond normal wear. Refunds are issued to the original payment source or the lender that funded the purchase. You may exchange the Vehicle for a different Vehicle up to [TO CONFIRM — # of exchanges] times within the return window in lieu of a refund. This return right is in addition to, and does not limit, any statutory right you may have.

15. 90-day limited dealer warranty

The Dealer provides a limited dealer warranty on every Buy-Path Vehicle covering major mechanical and electrical components (engine, transmission, drive axles, transfer case, and factory-installed powertrain electronics) for ninety (90) days from delivery or [TO CONFIRM — mileage cap, e.g., 4,000] miles from the delivery odometer reading, whichever occurs first. The warranty excludes routine maintenance, wear items (brake pads, wiper blades, tires, filters), accessories, aftermarket parts, damage from accident, misuse, modification, off-road use, or lack of maintenance, and any component covered under a manufacturer's original warranty or an extended service contract. Warranty repairs are performed at a Florida Fine Cars-authorized facility; a [TO CONFIRM — $ deductible] deductible per visit may apply. This limited warranty supersedes the "AS IS" default of the FTC Buyers Guide (Section 16) only for the enumerated covered components; the Buyers Guide is otherwise controlling. Nothing in this Section limits any right you may have under the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312) or any state statute that cannot be waived.

16. FTC Buyers Guide

In accordance with the Federal Trade Commission Used Motor Vehicle Trade Regulation Rule, 16 CFR Part 455 ("Used Car Rule"), a Buyers Guide is affixed to every used Vehicle offered for sale and is delivered with every retail sale. Where the sale is negotiated in Spanish, a Spanish-language Buyers Guide is provided. The Buyers Guide is incorporated into and forms part of your contract of sale and, in the event of any conflict between the Buyers Guide and these Terms, the Buyers Guide controls the warranty terms for the Vehicle.

17. Trade-in and instant cash offer

When you request a cash offer for a vehicle you own or lease, we generate a written offer based on the information you provide (VIN, mileage, condition disclosures, photos, and title status) and the vehicle-market data available to us. The offer is valid for [TO CONFIRM — offer window, e.g., 7 days] or until the vehicle exceeds the mileage assumption by [TO CONFIRM — mi cap], whichever comes first. At physical inspection or delivery, we reconcile the offer to actual condition, mileage, and title, and may adjust or withdraw the offer if the vehicle materially differs from what was disclosed. We may pay off any existing lien or lease from the offer proceeds and remit any positive equity to you or apply it to a concurrent Buy-Path or Subscribe-Path transaction.

18. Subscription — nature and no-equity

19. Subscription — approved drivers and insurance

Only drivers approved by Florida Fine Cars may operate a subscription Vehicle. Approval requires: (a) age [TO CONFIRM — minimum age]+, (b) a valid U.S. driver's license, (c) a clean or clean-enough Motor Vehicle Record ("MVR") as determined by our underwriting criteria, and (d) satisfying identity and eligibility checks. By submitting a subscription request, you authorize Florida Fine Cars and its providers to obtain your MVR consistent with the Driver's Privacy Protection Act (18 U.S.C. §§ 2721–2725) and applicable state law.

Insurance. Your Subscription Agreement will identify one of two insurance models: (i) Florida Fine Cars-provided fleet insurance meeting or exceeding Florida minimum limits under F.S. § 627.7275 (in which case your monthly fee includes an insurance component and a stated deductible applies to at-fault physical damage), or (ii) subscriber-furnished qualifying private coverage, in which case you must furnish and maintain a policy naming Florida Fine Cars (or the Dealer) as an additional insured / loss payee with limits and coverages specified in the Subscription Agreement, and you authorize insurance verification through Canopy Connect or a comparable provider. Insurance requirements, deductibles, and uninsured/underinsured-motorist and GAP treatment are set out in full in the Subscription Agreement, which controls in any conflict with this Section.

20. Subscription — assignment, swap, and pause

Florida Fine Cars assigns a specific Vehicle to each subscriber at the start of a subscription. Vehicle-swap frequency, any swap fee, delivery/pickup logistics for the outgoing and incoming Vehicles, and any right to pause a subscription (and the maximum pause duration) are stated in the Subscription Agreement. Florida Fine Cars may substitute a Vehicle of similar class and condition on reasonable notice.

21. Subscription — mileage allowance and overage

Each subscription tier includes a monthly mileage allowance stated in the Subscription Agreement. Miles driven above the allowance are billed at the per-mile overage rate stated in the Subscription Agreement. Unused miles do not roll over to a future month unless the Subscription Agreement states otherwise. Odometer readings taken via telematics or at inspection are controlling.

22. Subscription — wear-and-tear

You are responsible for returning the Vehicle in condition consistent with normal wear for the miles driven. "Excess wear" includes, without limitation: body damage beyond [TO CONFIRM — diameter, e.g., 2 inches] per dent, cracked or chipped glass, tires below [TO CONFIRM — tread depth]/32-inch tread depth, missing or damaged keys or key fobs, missing or damaged floor mats or interior components, upholstery burns/tears/stains beyond routine cleaning, mechanical damage from misuse or lack of scheduled maintenance, and any damage disclosed in the pre-return inspection but not repaired before return. An excess-wear waiver of up to [TO CONFIRM — $ amount, e.g., $1,000] is included with every subscription; excess-wear charges above the waiver are billed to your payment method on file.

23. Subscription — damage, loss, and total loss

You must report any accident, collision, theft, vandalism, mechanical breakdown, warning-light illumination, or fluid leak to Florida Fine Cars within [TO CONFIRM — hours, e.g., 24 hours] at [claims@floridafinecars.com] and, where required by law, to law enforcement. You are responsible for the physical-damage deductible stated in the Subscription Agreement for at-fault incidents. If the Vehicle is a total loss, the Subscription Agreement terminates on the total-loss date and any prepaid unearned portion of your monthly fee is refunded pro rata. Florida Fine Cars will offer a substitute Vehicle where reasonably practicable.

24. Subscription — geographic use and telematics

The Vehicle may be operated inside the continental United States. Operation outside the United States (including Mexico and Canada) is prohibited unless expressly permitted in writing by Florida Fine Cars. Florida Fine Cars's initial service area for delivery, swap, and pickup is Florida; extended operation outside the delivery service area may trigger additional fees. Florida Fine Cars uses telematics to monitor Vehicle location, use, and condition for security, fleet-management, insurance, safety-recall, and dispute-resolution purposes; your continued use of the Vehicle constitutes consent to this telematics processing. Prolonged operation outside a permitted area or repeated geographic-violation events may result in termination after a cure period stated in the Subscription Agreement.

25. Subscription — fees and auto-renewal

Your subscription requires a start payment, monthly recurring fee, delivery fee, and any applicable add-ons (all disclosed at checkout and in the Subscription Agreement). Overage miles, excess wear, damage deductibles, cleaning, toll pass-through, parking tickets, and traffic-camera citations are billed to your payment method on file as incurred, on statements that itemize each charge.

Auto-renewal. Your subscription automatically renews each month on the same day of the month until you cancel. You may cancel at any time from your account or by writing to [cancel@floridafinecars.com], subject to the notice period stated in the Subscription Agreement and Section 26 below. This Section is intended to comply with state auto-renewal statutes including, without limitation, Cal. Bus. & Prof. Code § 17602, N.Y. Gen. Bus. L. § 527-a, the Illinois Automatic Contract Renewal Act, the Colorado Automatic Renewal Law, and F.S. § 501.059 as it addresses automatic renewals, as well as the Federal Trade Commission's negative-option / "click-to-cancel" rule (16 CFR Part 425) to the extent it is in force at the time of your subscription.

26. Subscription — cooling-off and termination

First-month cooling-off. You may cancel your first subscription within three (3) calendar days from the date of Vehicle delivery, provided the Vehicle has been driven no more than one hundred (100) miles since delivery and is returned in the same condition as at delivery. On a qualifying first-month cancellation, we refund the start payment and any prepaid monthly fee, less the outbound delivery fee and any return-pickup fee. This cooling-off right applies only to your first Florida Fine Cars subscription; renewals and subsequent subscriptions are governed by the standard cancel-anytime provisions below.

Cancel any time. After the cooling-off window, you may cancel at any time. Cancellation takes effect at the end of the current monthly billing cycle unless the Subscription Agreement provides otherwise; no partial-month refund is issued for cancellation after the first cooling-off period, other than earned-but-unbilled amounts owed to you.

Termination by Florida Fine Cars. Florida Fine Cars may suspend or terminate a subscription for breach (including late payment, insurance lapse, prohibited-use violations, safety concerns, or misrepresentation on your subscriber application) after any notice and cure period required by the Subscription Agreement or applicable law.

Operator-initiated wind-down. If Florida Fine Cars discontinues the Subscribe Path in your service area, we will provide reasonable advance notice (target: 60 days) and will honor your remaining paid term or offer you a pro-rata refund, at our choice. Where operationally feasible, we may offer eligible subscribers a Buy-Path credit as an alternative.

27. Subscription — repricing at renewal

Florida Fine Cars may change subscription pricing at the end of any monthly billing cycle to pass through changes in insurance premium, registration, tax, or vehicle-value cost. We will provide at least [TO CONFIRM — days, e.g., 30] days' advance notice of a repricing before it takes effect. Your continued subscription after the notice period constitutes acceptance of the new price; you may cancel without penalty (other than the ordinary cancel-anytime effects in Section 26) before the new price takes effect.

28. Subscription — prohibited uses

You may not use a subscription Vehicle for:

• Rideshare or transportation-network services (e.g., Uber, Lyft), unless expressly permitted in the Subscription Agreement.
• Package, food, or grocery delivery gigs, unless expressly permitted in the Subscription Agreement.
• Commercial hauling, towing beyond factory rating, or livery.
• Off-road, competition, track, or racing use.
• Operation by any driver not approved by Florida Fine Cars.
• Operation outside the continental United States (see Section 24).
• Any illegal purpose, or in violation of any manufacturer-specified fuel, load, or towing limit.

29. Communications — calls, chat, voice AI (Florida two-party consent)

By using the Concierge — including live and AI-assisted chat, phone calls (inbound or outbound), and any voice-agent session — you consent to Florida Fine Cars's recording, storage, and use of the interaction for quality assurance, staff training, compliance, fraud prevention, and dispute-resolution purposes. Florida is a "two-party consent" jurisdiction under F.S. § 934.03 (Security of Communications Act); Florida Fine Cars provides a real-time recording banner at the start of each call and a "recording" notice within each chat surface. If you do not consent to recording, do not use the recorded surface and instead contact us in writing at [legal@floridafinecars.com]. For voice-agent calls initiated by Florida Fine Cars, you may end the call at any time; recording does not begin until you have acknowledged the recording banner.

30. SMS / text-message program

If you provide your mobile number and opt in, Florida Fine Cars will send you transactional and service SMS/MMS messages. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to unsubscribe from any Florida Fine Cars SMS list. Your consent to receive SMS is not required as a condition of purchase or subscription. Our SMS program is operated in compliance with the Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing regulations at 47 CFR § 64.1200, the CTIA Messaging Principles and Best Practices, the Florida Telephone Solicitation Act (F.S. § 501.059) as amended by 2023 HB 761, and other applicable state law. Complete SMS terms — including the specific consent scope for each Florida Fine Cars messaging program, extended STOP keywords, and state-law addenda — are available at floridafinecars.com/sms-terms, incorporated by reference.

31. AI-assisted shopping — non-reliance

Florida Fine Cars uses artificial-intelligence assistants — large-language-model chat, voice agents, VDP summaries, price commentary, trade-in offer commentary, and concierge suggestions — to help you shop. AI Output is provided for convenience and information only, may contain errors, omissions, or hallucinations, and does not constitute a binding offer, quote, appraisal, professional advice, or credit decision. Only prices, terms, and offers set out in a signed Order, retail installment contract, Subscription Agreement, or written communication from a Florida Fine Cars employee bind Florida Fine Cars. Where an AI response conflicts with a signed document or a written quote from a Florida Fine Cars employee, the signed document or written quote controls. If you rely on AI Output to your detriment, your recourse is limited by these Terms and applicable law.

32. Session recording and analytics

By using the Site and App, you consent to Florida Fine Cars's recording and analysis of your interactions with the interface (page views, clicks, form entries excluding masked fields such as passwords and full credit-card numbers, cursor movements, and other session-replay signals) for product-improvement, fraud-prevention, security, accessibility, and dispute-resolution purposes. This session-recording notice is provided in addition to our Privacy Policy and cookie banner and is intended to satisfy Florida's Security of Communications Act (F.S. § 934.03) and analogous state statutes. You may opt out of non-essential analytics through the cookie preference center or via a Global Privacy Control signal we honor.

33. Electronic records and signatures

You consent to receive all disclosures, agreements, notices, and other communications from Florida Fine Cars in electronic form, and to sign electronically where an electronic signature is offered. Your electronic consent has the same legal effect as a handwritten signature under the federal E-SIGN Act (15 U.S.C. §§ 7001–7031) and the Florida Electronic Signature Act (F.S. § 668.50, UETA). To use electronic records you must have a current web browser and a device capable of viewing and storing PDF files. You may withdraw your consent by writing to [legal@floridafinecars.com], in which case we will stop providing new documents to you electronically; withdrawal does not affect the legal effectiveness of records provided or signatures made before the withdrawal took effect. Paper copies of any electronic document are available on request at no charge. A separate Electronic Records and Signature Disclosure is presented above every acceptance button that binds you to a specific transaction (Order, RISC, Subscription Agreement).

34. User submissions and license to Florida Fine Cars

Reviews, photos, comments, trade-in condition uploads, video, chat messages, and other content you submit through the Services ("User Content") remain yours. By submitting User Content, you grant Florida Fine Cars and its affiliates a worldwide, royalty-free, sublicensable, transferable, non-exclusive license to use, host, store, reproduce, modify, adapt, publish, display, and distribute the User Content in connection with operating and promoting the Services. You represent that you own or have all rights necessary to grant this license and that your User Content does not infringe any third party's rights or violate any law. We may, but are not obligated to, monitor, moderate, or remove User Content at our discretion.

35. Prohibited conduct

You agree not to:

• Use the Services in violation of any law, regulation, or contract.
• Submit false, misleading, or fraudulent information (including on a credit application, subscription application, or trade-in disclosure).
• Impersonate another person or misrepresent your affiliation with any person or entity.
• Scrape, harvest, spider, crawl, or use any automated means to access the Services except through publicly documented APIs with our written permission.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Services, our systems, other users' accounts, or any network connected to the Services.
• Reverse engineer, decompile, or disassemble any portion of the Services, except to the extent that applicable law prohibits such restriction.
• Copy, frame, mirror, or resell any portion of the Services without our written permission.
• Upload viruses, malware, or other harmful code.
• Circumvent, disable, or interfere with security-related features of the Services.

36. Florida Fine Cars intellectual property

Florida Fine Cars, "Florida Fine Cars," the Florida Fine Cars logo, and the Services' visual and interaction design are trademarks and copyrighted works owned by Florida Fine Cars, Inc. or its licensors. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial shopping and account-management purposes. No other rights are granted; all rights not expressly granted are reserved.

37. Copyright / DMCA notices

Florida Fine Cars respects intellectual-property rights. If you believe material accessible through the Services infringes your copyright, please send a notice complying with 17 U.S.C. § 512(c)(3) to our designated agent at [dmca@floridafinecars.com] or to Florida Fine Cars, Inc., Attn: DMCA Agent, 21025 NW 2nd Ave, 4th Floor, Miami, FL 33169. Counter-notices should be sent to the same address. Florida Fine Cars maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

38. Third-party providers and integrations

Some Services rely on Third-Party Providers, whose services are subject to their own terms and privacy policies. Third-Party Providers currently include, without limitation:

• Financing routing: RouteOne.
• Credit-services provider (soft-pull, identity, OFAC/Red-Flag): 700Credit.
• Electronic-signature envelope service: Documenso (self-hosted).
• Insurance-policy verification: Canopy Connect.
• Insurance issuance (where offered at checkout): Root Insurance or a comparable licensed carrier.
• Payments processing: Moov (card and ACH).
• Mapping and route calculation: Google Maps Platform.
• Voice-agent transport, transcription, and synthesis: providers used to operate the AI voice concierge described in Section 29.

Florida Fine Cars does not control Third-Party Providers and, except as required by law or a separately signed agreement, is not responsible for their acts, omissions, downtime, or content. Where the law allows Florida Fine Cars to disclaim liability for Third-Party Providers, Florida Fine Cars does so.

39. Warranty disclaimer

Except as expressly set forth in the FTC Buyers Guide (Section 16), the 90-day limited dealer warranty (Section 15), any manufacturer warranty, or a separately signed service contract, THE SERVICES AND ALL CONTENT AND VEHICLE INFORMATION ON THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Florida Fine Cars does not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Vehicle warranties are governed by the Buyers Guide and Section 15 and are not affected by this Section.

40. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CARVIX, ITS AFFILIATES, OR ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION, CARVIX'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS (OTHER THAN THE PURCHASE PRICE OF ANY VEHICLE YOU BOUGHT AND ANY SUBSCRIPTION FEES YOU PAID) WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO CARVIX FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (ii) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in this Section limits liability for personal injury, death, gross negligence, willful misconduct, fraud, or any right or remedy that cannot be limited or waived under Florida law, including under the Florida Deceptive and Unfair Trade Practices Act (see Section 42) and the Florida Lemon Law (F.S. §§ 681.10–681.118) to the extent it applies.

41. Indemnification

You will defend, indemnify, and hold harmless Florida Fine Cars, its affiliates, and its and their officers, directors, employees, and agents from and against any third-party claim, demand, loss, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms, (b) your misuse of the Services, (c) your User Content, or (d) your violation of any applicable law or third-party right. Florida Fine Cars reserves the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

42. FDUTPA and non-waivable consumer rights

Nothing in these Terms limits or waives any right or remedy you may have under the Florida Deceptive and Unfair Trade Practices Act (F.S. §§ 501.201–501.213), the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312), the Fair Credit Reporting Act, the Equal Credit Opportunity Act, the Federal Trade Commission Act, or any other consumer-protection or civil-rights law that cannot be waived by contract. In the event of any conflict between a provision of these Terms and a non-waivable consumer right, the non-waivable right controls and the remainder of these Terms remains in effect.

44. Governing law

These Terms and any non-arbitrable Dispute between you and Florida Fine Cars are governed by the laws of the State of Florida, without regard to conflict-of-laws principles, except that (i) the Federal Arbitration Act governs Section 43 as described above; (ii) matters of Florida Fine Cars, Inc.'s corporate organization are governed by the laws of the State of Delaware; and (iii) any non-waivable law of your state of residence applies to the extent required by that law.

45. Venue for court claims

For any Dispute not subject to arbitration under Section 43 (including any claim that this Section 45 controls after a court finds subsection 43(g) unenforceable), you and Florida Fine Cars consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida (including the U.S. District Court for the Southern District of Florida), and waive any objection to inconvenient forum. Nothing in this Section prevents a consumer from bringing a small-claims action in the consumer's home county as permitted by Section 43(b)(i).

46. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will notify you by email or through a prominent in-Service notice at least thirty (30) days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. Changes to Section 43 (Arbitration) are subject to the rejection right in Section 43(j) and are never applied retroactively to a Dispute that has already accrued.

47. Termination and suspension

We may suspend or terminate your access to the Services (or portions of them) at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraud, or created a risk to Florida Fine Cars or other users. You may stop using the Services at any time. Sections 34, 36, 37, 39–43, 45, and 47–50 survive termination.

48. Miscellaneous

• Severability. If any provision of these Terms is held invalid or unenforceable, the remainder remains in full force and effect. Class-waiver severability is governed by Section 43(g).
• No waiver. Our failure to enforce a provision is not a waiver of that provision or of any other provision.
• Assignment. You may not assign or transfer these Terms, in whole or in part, without our prior written consent. Florida Fine Cars may assign or transfer these Terms, in whole or in part, at any time, including to an affiliate or a successor in interest.
• Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (including natural disasters, cyberattacks, government orders, labor actions, and utility failures).
• Entire agreement. These Terms, together with the Privacy Policy, the E-Sign Disclosure, the SMS terms, any Buyers Guide, any RISC, any Subscription Agreement, and any other document incorporated by reference, constitute the entire agreement between you and Florida Fine Cars regarding the Services and supersede all prior agreements on the same subject.
• Headings. Headings are for convenience only and do not affect interpretation.
• Construction. "Including" means "including without limitation." Any list is illustrative, not exhaustive.
• No third-party beneficiaries. Except as expressly stated, these Terms are for the benefit of you and Florida Fine Cars and its affiliates and do not create any right in any third party.

49. Privacy choices and state rights

Your privacy choices — including opt-outs from sale/share of personal information, targeted advertising, and processing of sensitive personal information — are described in our Privacy Policy and on our Your Privacy Choices page. State rights under the California Consumer Privacy Act, the Florida Digital Bill of Rights (F.S. § 501.702), the Virginia Consumer Data Protection Act, and other state consumer-privacy laws are described in the Privacy Policy. Florida Fine Cars honors Global Privacy Control signals as described in the Privacy Policy.

50. Contact us

Last updated: August 24, 2026. Version 1.0.